Questions & Answers
Please click on the questions below

Do you require background checks for your tutors?

Yes. We do an extensive screening on all of our tutors. This includes a criminal background check, reference check, and a comprehensive interview.

Is my child required to complete a costly “pre-assessment”?

No. We do not require your child to complete a costly assessment in order to receive our tutoring services. Our informal assessment process begins with the In-Home Consultation and is ongoing throughout the tutoring process. Our tutors will also contact your child’s teacher if you would like. A Release of Information Agreement must be completed and returned prior to our initial contact with your child’s teacher.

What are the qualifications of your tutors?

Our tutors are certified teachers or individuals who have at least two years of tutoring experience. Examples include current classroom teachers, substitute teachers, individuals with tutoring experience and retired teachers.

What if the tutor is not a good match for my child?

The purpose of our Free, In-Home, No Obligation Consultation is to get to know your child’s personality and academic learning style. Exceed Tutoring guarantees satisfaction when matching our clients with a tutor. If after the first session with a new tutor, you or your child feel that the tutor is not the ideal match, there will be no charge for that session and another tutor will be selected to meet your child’s needs.

Do you offer tutoring services to children with special needs?

Yes. We have tutors who are qualified to work with children who have special needs. If you have a child with an Individual Educational Pans (IEP) or 504 plan we have tutors with a State Certified Special Education Endorsement on their Teaching License. These teachers are specialized in teaching students with special needs as well as being qualified to interpret and evaluate IEP’s and the IEP process.

What is your tutor to student ratio?

We are exclusively a one-on-one tutoring service.

Are tutors specialized in subject areas?

Yes. We have tutors who are specialized in specific content areas and grade levels i.e. middle school or high school mathematics. We also employ tutors who are specialized in multiple content areas and grade levels i.e. elementary school curriculum.

What methods of payment do you accept?

We accept Visa, Mastercard, Personal Checks, and Money Orders.

Do you require any long-term contracts?

No. We have no long-term contracts or commitments. Our service is month-to-month with no additional requirements. Feel free to stop and start on a month-to-month basis as needed.

Will your tutors meet in locations outside of the home if necessary?

Yes. The initial consultation must take place at the location our services will be provided to your child. A parent or guardian must be on-site, without exception, during the tutoring sessions as is required with our in-home service unless a public location is desired i.e. library, coffee shop, etc. Guardians must be at least 21 years of age.

When are your tutors available for tutoring?

We schedule our tutoring sessions seven (7) days a week at your convenience. We work around your schedule.

Does Exceed Tutoring provide the curriculum?

Our tutors use your child’s school curriculum. This allows us to reinforce the concepts that your child is currently focusing on. Tutors may provide additional curriculum to help support your child’s learning if necessary.

Will you contact my child’s teacher?

Yes, your child’s tutor will contact his/her teacher if you would like them to. A Release of Information Agreement must be completed and returned prior to our initial contact with the teacher. This helps ensure confidentiality.

Do you offer Standardized Test Preparation?

Yes. Exceed Tutoring offers test preparation services for the SAT and ACT. We recommend that you schedule this well in advance of the scheduled testing date. We also recommend scheduling at least two hours per week with a tutor for test preparation; however, this is only a recommendation, not a requirement. The student is required to provide a test specific (SAT or ACT) preparation manual. These are available at book stores and online.

Do you offer additional services for Home School parents?

Yes. We offer an additional lesson planning and curriculum alignment service. We work with parents to develop a year long plan and/or weekly lesson plan in conjunction with the curriculum chosen and provided by the parents. Our efforts are focused on the Oregon State Benchmark Standards for your child’s specific grade and/or ability level. We do not provide curriculum or offer services in curriculum selection.

What is the purpose of the In-Home Consultation?

The purpose of our Free, In-Home, No Obligation Consultation is to get to know your child’s personality and academic learning style. This is a critical component of our service because it provides us with the necessary information about your child so we can successfully match them with a specific tutor.

How do I get started?

Contact us by phone, email, or complete the online Contact Us Form and we can schedule a complimentary in-home consultation. This will give us an opportunity to meet your child and discuss our services further.

Do I need to be home while my child is being tutored?

We require that a parent or guardian be present in the home for the duration of the tutoring session. Guardians must be 21 years or older.